Terrible customer service. You can live at the complex for 2 years and have great payment history (which means no charged late fees or outstanding balances). Requesting any extension or information on how to manage during an unforeseen circumstance is met with responses like (you have your grace period and if not paid there will be an eviction notice) is very insulting. However, the last month of my lease I am treated as if I was the worst resident. Pest control is not consistent. My refrigerator went out and it took them 3 days to finally replace the refrigerator after I had to throw all my groceries and perishables out the fridge. Yes convenient for driving distance to highways and the beach but a headache for residential peace of mind. Also, the leasing office never provided me guest parking passes as they are saying in other posts. Even when the new "policy" was updated I was not presented any parking passes for my guests.
I Love my new home!Upon first meeting Kristi and viewing the apartments, I knew I wanted to live here. Kristi brought me through everything professionally and with care. Not to mention Nicole and Mike. Next, and certainly not least is Brandon and Rob. Not only courteous, funny, accommodating but also very talented. They created and built two custom bathroom mirror frames that are absolutely beautiful. I have since met Warren and looking forward to meeting Jorge. These are a fabulous bunch of guys who demonstrate respect and care for the Gardens! I have not yet experiences the Fitness center or the pool area but hope to soon.
Nice community to live in , I have lived here for 4 years now and now that's under new management i may have to move in order to renew your lease you now have to go through the whole application process again. I see now so many people have moved out within the last few months, because they can't pass the credit or backround checks, I have always paid my rent on time never late, my situation is now changed i am retired living on my penison and child support monthly 2800 I need to make at least 3300 monthly to keep this townhouse, what am i to do what do i tell my sons we have to move now, this is not right at all.