Done business with them before, and they really take their time to answer your questions and help you out through the whole thing, although a title loan is definitely not something that you would want to do :) but in an emergency you really don't have much choice... so it's good to have a decent and professional type of people for this business.
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After they gave me all the info I needed, I brought the documents, little paperwork, and was out in less than an hour with the cash. Very good handling of customers, meant a lot!
I repaid the loan in a couple of months without any problems. They are really easy to deal with - a good place to keep handy in an emergency.