I am EXTREMELY unsatisfied with my vehicle issue that started on Sunday. I have a 2014 Ford Taurus that has 40k miles and my battery went bad this morning so I had it brought in on Monday and was told that although my battery is 12 MONTHS OLD, they will not cover it because it is outside of the 36,000-mile warranty. On the Ford PARTS website, the identical battery with the same part number does not show a mileage cap and offers a 36-month replacement and a 100k mile prorate warranty and I brought that up but was told that you do not back the battery in the car when put in, but willing to sell me the IDENTICAL battery with that coverage. This is a SCAM and shows you do not back the parts put in your cars and trying to make a buck. I was told I would get a call back on Tuesday and received no call so I will be going to WCTV.