I'd had my eyebrows done by someone in Panama City who advertises years of experience doing permanent makeup. I was very unhappy with her freehand results and she did not care that I was not satisfied. Maty did a wonderful job redoing my eyebrows; she is very proficient. I was so nervous during the procedure but am very, very pleased with the results. They look so much better. She made a follow up appointment and told me she would work with me if I did not like the color or shape. I like both. The table she had me lie on was very comfy and the room was clean. Although she's only been learning English a short time, her English is great; I had no problem communicating with her. Besides, who wants to carry on a chatty conversation with someone doing permanent makeup on your eyebrows or eyes? The only reason I'm not giving Maty five stars, which she should get, is because the salon tells you about an increase in the price of the procedure upon arrival and not when the appointment is made. This increase is not mandatory but is recommended.