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Capital City Bank

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Business Details



in Business


Regular Hours

General Info:
Capital City Bank operates more than 60 banking offices, five mortgage lending offices and over 80 ATMs in nearly 25 counties in the states of Florida, Georgia and Alabama. The bank provides a wide range of banking, brokerage and investment services to its consumers, businesses and institutions. Capital City Bank offers checking and savings accounts, certificates of deposit, credit and debit cards, overdraft protection, trust services and mortgage programs. The bank also provides investment analysis and equities and fixed-income securities. Capital City Bank offers various mortgage programs, such as adjustable-rate, Federal Housing Administration and veterans administration mortgages and construction-to-permanent loans. It maintains an office in Tallahassee, Fla.
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I would just have to say that I have never experienced more incompetence than at the trust company at this bank. The trustee we were assigned couldn't do minimal accounting or administration despite years of experience. They claim to have great customer service but forget basic courtesy such as returning phone calls. If you dare to try and push back so they do their jobs the response is retaliation and abusive behavior. I wish I was exaggerating but I am not. Obviously at this time I wouldn't trust them to care for a loved one, nor would I suggest placing any amount of money for them to manage. I hope someone from the Ausley / Smith families takes note and makes some changes. Some of your staff are doing things that reflect very poorly on everyone at your bank and it needs to get fixed.


the business has poor communic...

the business has poor communications and poor customer assistance. they are uncaring and heartless!

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Capital City Bank

2111 N Monroe StTallahasseeFL 32303

(850) 402-7800

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Capital City Bank

2111 N Monroe StTallahasseeFL 32303

(850) 402-7800

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