I have lived under the proper management of Benchmark for almost two years. I absolutely LOVE this management company, they have all been very professional and always quick to assist when needed. When I moved to Tallahassee two years ago, I was really concerned on finding a place for me and my dog that was quiet, comfortable and safe. They were hands on through the entire experience and any concerns I had they were quick to address and problem solve immediately. I would recommend this company to anyone moving to a new city and needs a great company to work with to make sure their needs are met professionally and appropriately! I am renewing my lease for the third year soon and I will say I am one happy tenant!! I have to make sure to mention Angela Barr, because she has been my realtor with Benchmark that I have worked with from the beginning. She is the BEST and anytime I have emailed her or needed her assistance specifically, she is quick to respond and assist when needed. She is professional, accommodating and will advocate for her tenants to make sure they are happy and satisfied, which is extremely important for me and let's me know she cares about her tenants happiness!:-) I am so happy that she was my realtor, because she has helped me in so many ways and thankful that she chose Benchmark for her career endeavors! Despite the negative reviews that I have read on here, I would recommend you try this company for yourself and I am sure you won't be disappointed!!
When i first moved into my property i did have quite a few problems, the property manager didn't know about parking, trash pick up or getting mail and she had managed this property for a while. My car was towed because our property manager had no knowledge of parking. So after I was a nightmare to them i got them to reimburse me all the money i spent in towing fees etc. After that, really after me showing them hell they have been nothing but great. I thankfully have a new property manager so when my property was switched (without me being informed) Everything has been great. He is very helpful when I call and almost always returns my calls. When I call for maintenance they send someone right away. And contact me back to make sure the contractors came to my unit. I've been renting the same unit for the past 4 years now and haven't had any issues for the last 3
My roommate and I have had a great experience with RPS so far. When we first moved in, we had a few maintenance concerns, but they were all taken care of only a few days after putting in the request. Since then, it has been a pleasure to have maintenance over, they are always very sweet and a joy to talk to. You can tell they take pride in their job and genuinely care about making your living situation more enjoyable. Everybody in the office is great too! Every time we turn in our rent I am really impressed that they remember our names, ask about our pets, how school is going, etc. because they manage so many properties with so many different people! I definitely feel like RPS makes it a point to build relationships with its renters, and you don't find that everywhere.