When i first moved into my property i did have quite a few problems, the property manager didn't know about parking, trash pick up or getting mail and she had managed this property for a while. My car was towed because our property manager had no knowledge of parking. So after I was a nightmare to them i got them to reimburse me all the money i spent in towing fees etc. After that, really after me showing them hell they have been nothing but great. I thankfully have a new property manager so when my property was switched (without me being informed) Everything has been great. He is very helpful when I call and almost always returns my calls. When I call for maintenance they send someone right away. And contact me back to make sure the contractors came to my unit. I've been renting the same unit for the past 4 years now and haven't had any issues for the last 3
2500 Apalachee PkwyTallahassee, FL 32301
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My roommate and I have had a great experience with RPS so far. When we first moved in, we had a few maintenance concerns, but they were all taken care of only a few days after putting in the request. Since then, it has been a pleasure to have maintenance over, they are always very sweet and a joy to talk to. You can tell they take pride in their job and genuinely care about making your living situation more enjoyable. Everybody in the office is great too! Every time we turn in our rent I am really impressed that they remember our names, ask about our pets, how school is going, etc. because they manage so many properties with so many different people! I definitely feel like RPS makes it a point to build relationships with its renters, and you don't find that everywhere.
I lived in one of their houses for two years and the only reason I am moving is because it is a four bedroom house and my three roommates are all leaving town after graduating. The house was impeccable when we moved in, and the few damages we found ( the screen was popped out of one window and a railing in one closet was coming loose) they fixed within the first week we lived there. Any maintenance requests we made were fixed within 24 hours including but not limited to, a broken toilet, a brand new dryer and a loose door knob. They mind their own business and don't randomly drop by without notice or warning. I would recommend everyone try to find a regional property to live in.