Went in to look at the Nissan vehicles. Pretty much had made up my mind on a Ford Flex or Toyota. Branden was my salesman and he took his time to go over each vehicle I might have an interest in. Last vehicle I looked at was the 2012 Quest. I actually like it but thought I would never get a good price on both vehicles I was trading in. For some reason, over the last 12 years I have never bought a vehicle in Tallahassee. The deals were always better out of state. Anyway, Kraft gave me a great price on the new vehicle and $3,000 more than any other dealer on the trade-ins I had. I really wanted the Flex but the additional money for the Flex wasn't worth it. I took the Quest and I absolutely love this vehicle. I have owned 6 different Nissans in the past and if this vehicle is as reliable as the other ones I have owned, I will be totally satisfied. My only question is their service department.At this point I am just not sure about it. Already had one problem with the installation of an option. I ended up speaking to Chris Kraft and bingo the problem was resolved. He also gave me a free loaner while they fixed the vehicle. I just hate going into talk to Mr. Kraft over every little problem. So far I am very happy with the dealership and Brendan the salesman and I would buy another Nissan from Kraft.
3127 W Tennessee StTallahassee, FL 32304
From Business: Dale Earnhardt Jr. Chevrolet is a Chevrolet dealership located at 3127 W. Tennessee Street. You can find GM parts, Chevy repair services, and new and used vehicles …
Absolutely terrific, Michael and his staff are in the business of taking care of their customers. I was terrified of buying a used car due to the horror stories many of us hear (or have personally faced). As soon as you walk into the door you can tell Michael’s Imports is different than the rest. When I walked in I said I was interested in a vehicle and Todd (awesome guy) simply handed me the keys and said, “Here you go, take it for a drive and let me know if you’re interested.” Absolutely no pressure at all there. When I did buy the car, I had some mechanical issues arise that they likely wouldn’t have been able to discover before selling me the car. When I called and spoke to Michael, he immediately sent me to a mechanic and took care of all my issues at no cost to me. Under contract he did not have to do that and could have simply told me it wasn’t his problem, but he is clearly in the business of taking care of his customers and doing the right thing. Bottom line, if you’re going to buy a used car, you shouldn’t look anywhere else. You’ll be treated like a human being and valued customer at Michael’s Imports.
Nicholas Voran helped me make my first car purchase. He was extremely organized and very patient with me the entire time (which was close to 6 hours, mostly due to dealing with my insurance company). He thoroughly answered all my questions and broke down every detail until I understood everything that was going on. I sincerely got the impression that his main priority was to help me be comfortable with the car-buying process and to feel confident about my decision to buy a vehicle. He stepped in and patiently coordinated with my insurance company and my parents (co-signers) when I was starting to lose track of what was going on with the car-buying process. I definitely recommend this dealership and specifically Nicholas as a salesperson. No awkward small talk, no fast-talking, no pushy sales pitches. Simple, straightforward, and customer-focused.