Absolutely terrific, Michael and his staff are in the business of taking care of their customers. I was terrified of buying a used car due to the horror stories many of us hear (or have personally faced). As soon as you walk into the door you can tell Michael’s Imports is different than the rest. When I walked in I said I was interested in a vehicle and Todd (awesome guy) simply handed me the keys and said, “Here you go, take it for a drive and let me know if you’re interested.” Absolutely no pressure at all there. When I did buy the car, I had some mechanical issues arise that they likely wouldn’t have been able to discover before selling me the car. When I called and spoke to Michael, he immediately sent me to a mechanic and took care of all my issues at no cost to me. Under contract he did not have to do that and could have simply told me it wasn’t his problem, but he is clearly in the business of taking care of his customers and doing the right thing. Bottom line, if you’re going to buy a used car, you shouldn’t look anywhere else. You’ll be treated like a human being and valued customer at Michael’s Imports.
Every year or two I trade in my old car for a newer car. I have bought several cars from Capital City Imports and will ONLY buy cars from them. The service is outstanding. I recently traded a car that I intially bought from capital city imports. Not only did they exceed their duties in helping me get the car that suited me but they also got me financed with an extreme low interest rate and less money per month. I am extremely satisfied with the customer service and the way they went above and beyond to make sure I was a happy customer. I feel that I was treated very well to be a girl buying a car. Most places I have visited previously has gauged the price just because I'm a girl. This was not the case at capital city imports. I am currently driving a car I love thanks to Capital City Imports.
A bigThank you to Robbie Andrews, Randy and the others at Used Car Supermarket. I felt welcomed, I was treated like Royalty, I was given the space to choose a beautiful car-low miles in mint condition for $6,000 like new to me with payments easily affordable-peace of mind. They told me when a customer purchases a car from them, they become part of the family. The customer then is able to bring the car back to the Used Car Supermarket mechanic/garage for maintenance, etc. The cars even come with a warranty. They do not have balloons, fanfare, come-ons etc. They even loaned me a car to drive across town to go to the credit union and pick up my son from school. These people are just really nice to work with,.