My car has broke down about 4-5 weeks ago. I have either had to catch a bus to work or ask someone for a ride. I heard about this place from a friend of mine who said he had purchased a vehicle there a year ago and they made it quick and easy. So I decide to go there first. Upon my arrival I was greeted by my salesman, Louis Kim, who approached me with a friendly smile and introduced himself. He took the time to actually listen to what I needed. After about 25-30 minutes of small talk and joking around he was able to determine what type of vehicle would work best for me. He knew exactly what I was trying to say without me ever actually saying it. I was worried about my credit situation, car payment, and insurance since I would need full coverage. He got the message and put me into a vehicle that would fit payment, insurance, daily commuting, and gas saving needs. He then offered a test drive and during the drive I felt like he had made the right choice. I seen other vehicles that were similar in mileage and year for more money. The general manager and sales manger came outside to introduce themselves and to see if they could further assist me, which I think was just amazing that they would take the time out of their busy day just to make sure I was happy and didn't have any questions. I told them I liked the car and as long as we can reach a payment that I can comfortably pay I would take the car home today. Long story short I am now the owner of a 2006 Civic. They also kept my payment $70 less than I had originally planned. The customer service, the no pressure environment, and the friendly staff made this a great experience. I have stopped in there 1 time for work promised to me and another handful of times just to say hi. The managers and Louis all know me on a first name basis and when I come in they always take the time to see how I'm doing and treat me like they have known me for years. I highly recommend this place to everybody and I highly recommend asking for Louis. Forgot his last name and don't have his card on me, but he's the Asian guy.
We were told by this place threw my daughter. Husband and I needed a car cause my daughter moved back in with us and needed rides to work. We were at a lost so I gave classiness auto a call after viewing there web site for cars and fell in love with a purple pt crusier they told me to fill out there application and call back when done. I did and Mike said we quilfied for the car got there saw the car drove it love it. Mike wasted no time got the paper work done payment were even better and drove off the lot happy. The car we bought was a used "as is" car. How good is classiness auto 6 days later the check engine light came on and the car had a small leak called Mike he told me where to take it I did the place fix it and I didnt have to pay classiness took care of it. They could have told me once i bought the car as is it was my responsibility to fix it but thats how honest they were and for that I well always buy a car from classiness auto Ask for Mike he's a great family guy. Thanks Mike I plan on buying from you again in the future
I have to say I almost punched a finance person in the face with his attitude after I purchased a car their and tried to return it I had not done the interview with the bank yet so the deal was not final. They stuck me with a very high payment almost 500 amonth on a 5 year old car. So I told them I wanted a lower payment at first they where like we cant do that so your going to have to let it get repossed. I said the deal is not done yet so the ball is in my court they said not it isnt and I said ok I want my down payment back and then a guy comes in and says give me the keys to your car and get out of here you dont get you down payment back either. As I was leaving ready to get a attouney to get my money back. The general manager steps in and made every thing right he put me in a different car with almost half the origional payment. GREAT JOB FROM THE BOSS AND I RECIEVED PLENTY OF SORRYS FROM THE OTHER GUY BEFOR EVERY THING WAS SIGNED. I will return to this carlot but with a lot of causion.