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Tacoma Yellow Cab

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Business Details

24-hour service, 365 days a year we never close.All our taxis are equipped with satellite global tracking system, so we get to you faster!
Hours:

Regular Hours

General Info:
Yellow Cab Tacoma is a full-service taxicab company with more than 92 years of combined experience. As active business members in the Pierce County, we are committed to the areas residents and visitors by offering top-notch service that will win your repeat business.
Extra Phones:

Fax: (253) 320-2174

TollFree: (888) 806-9144

Sponsored Links
Payment method:
no credit cards
Neighborhood:
South Tacoma
Amenities:

         Airport

         Business

         Nightclub

         Restaurant

         Shopping Center

         Community Center

         Medical Facility

Category:
Taxis
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

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Reviews

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Posted: 10/29/2014

Overall

To everyone who checks this page out. I'm one of the dispatchers who work here at the Tacoma Yellow Cab. I do apologize to everyone who's sent in a one star review and has had a lot of negative feelings towards the company. If you have any questions or comments pertaining to the company, you may call our office at (253) 472-3303, and ask for management. Dispatchers are happy to take all complaints, and record the information to send to management. Sadly, dispatchers are not authorized to discipline cab drivers; we cannot control how they act.

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Posted: 10/21/2013

Overall
Honest and reliable!!

One night I drunk soo bad that I was knockout and I come out of casino and tis angel cab driver drove me home and way home I felt adeep sleep and I wasn't sure where I was and wen we got home he wake me up quietly and walked me to my door,beside that all my money was everywhere on my seat and he collect $put in my purse and he even told me I write for u my #call me u will pay me tomorrow wat agood guy?
So since that day he was only one I depend on wen I need ataxi.if anyone interesting to know this wonderful cab driver give him acall and see urself #2068517071.

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Posted: 3/10/2013

Overall

On more than two occasions the Yellow Cab taxi drivers have accosted me for using a credit card to pay for their services. The two individual taxi drivers became upset and raised their voices when I asked to use my credit card to pay for my taxi rides. Both taxi drivers tried with no success to say that their credit card machines weren't functioning. They eventually allowed me to use my credit card, but with much disrespect. I did make a complaint via telephone with a dispatcher and received an apology. Although I received an apology, I believe that customers and the Yellow Cab management should be aware of their employees' poor customer service and dishonesties.

I haven't used Yellow Cab for 6 months so when I saw a charge from Yellow Cab I thought I was fraudulently charged. I nearly closed my bank account due to their negligence, but I decided I'd call the company to discuss and resolve the charge. An employee named AHMED made light of the 6-month late charge to my account, talked over me, refused my request to speak to a supervisor and finally hung up on me. Yellow Cab has awful customer service and negligent business practices. I will not use or recommend Yellow Cab's service in the future.

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Updated: 1/15/2013

Posted: 6/11/2012

Overall
My driver asked me which way h...

My driver asked me which way he should go. I told him the route to take. When we arrived he was a complete as***le and lectured me that the freeway would have been faster. This was after I gave him a $7 tip on an $11 ride. This was Taxi #330 (I think) I will never use them again.

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Megs2664

Posted: 4/19/2012Provided by Citysearch - 

Overall
Aweful/ Money hungry

It was my bf's bday and we didnt want to drive just incase we drank abit more than we should. Called for a cab, waited 30min. Guy was weird. TWO BLOCKS from my house he went down a different road to hike up the meter!!!!! Paid more than we should then he asked about a tip, I told him he could take the tip out of the extra miles he put on our bill. Never will ride with them again.

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Updated: 1/15/2013

Posted: 3/14/2012

Overall
Unreliable. So, today I ne...

Unreliable.

So, today I needed to be work at 2:30. I called yellow cab at 1:30pm asking for someone to come get me because my ride to work fell through. I gave them my address and they said, "Okay, no problem. He's on his way."

2pm passes and I call them. they say he showed up and no one was there and yet I got no call so that was a lie obviously as protocol is that once there, they call you. anyone who has taken a cab before knows this... so they say, "Okay, well he's just right down the street from you and will be there soon." so, i wait until 2:10 (as it takes at least 20 minutes to get to my job via car) and he STILL hadn't showed up so i call them again and let them know i was upset and that i shouldn't have to be late and the dispatcher says, "Ma'am, don't worry, i'll fix the issue for you. I just cancelled your ride. [Click]"

Thankfully my boss was understanding and told me to just call in when I complained that on principle, i should not be paying a cab company to get me to work late (as this was no cheap ride either. i work in another city).

Although I'm glad I am not fired, never in my life have i experienced such horrible service and I will never support this company ever again.

My advice: Go with Fort Lewis Taxi. They are cheaper anyways

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MsAnaL

Posted: 3/14/2012Provided by Citysearch - 

Overall
Unreliable.

Unreliable. So, today I needed to be work at 2:30. I called yellow cab at 1:30pm asking for someone to come get me because my ride to work fell through. I gave them my address and they said, ""Okay, no problem. He's on his way."" 2pm passes and I call them. they say he showed up and no one was there and yet I got no call so that was a lie obviously as protocol is that once there, they call you. anyone who has taken a cab before knows this... so they say, ""Okay, well he's just right down the street from you and will be there soon."" so, i wait until 2:10 (as it takes at least 20 minutes to get to my job via car) and he STILL hadn't showed up so i call them again and let them know i was upset and that i shouldn't have to be late and the dispatcher says, ""Ma'am, don't worry, i'll fix the issue for you. I just cancelled your ride. [Click]"" Thankfully my boss was understanding and told me to just call in when I complained that on principle, i should not be paying a cab company to get me to work late (as this was no cheap ride either. i work in another city). Although I'm glad I am not fired, never in my life have i experienced such horrible service and I will never support this company ever again. My advice: Go with Fort Lewis Taxi. They are cheaper anyways

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lyricaloddity

Posted: 7/7/2008Provided by Citysearch - 

Overall
Quick service!

I can't count the amount of times I've called the guys over at Yellow Cab drunk out of my mind and needing a ride home. The late night guys are all very nice. Not all of them have the best social skills, but there are a few that are hilarious.
I've never had to wait very long for them to show up, and I've always gotten to my destination quickly and most definitely by the shortest route. Props!

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KARINACHULA

Posted: 4/2/2008Provided by Citysearch - 

Overall
THERE ARE VERY RUDE !!!!

THEY ARE VERY RUDE !!! MY MOTHER IS A SENIOR DISABLED AND THEY REFUSED TO HELP HER WITH HER SMALL BAG SHE WAS CARRYING...AND THEY WERE CALLING HER BAD NAMES.. AND WHEN I CALLED THE COMPANY THEY WHERE VERY RUDE TO ME AND KEPT HANGING UP THE PHONE ON ME AND I WAS BEING VERY NICE TO THEM...SO I DONT UNDERSTAND THERE PROBLEM...

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Tacoma Yellow Cab

3101 S 36th StTacomaWA 98409

(253) 472-3303

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Tacoma Yellow Cab

3101 S 36th StTacomaWA 98409

(253) 472-3303

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