Two days ago I drove home in a new (actually a like-new used) Hyundai Tucson, culminating many days of researching four major brands and half a dozen models. It was a relatively quick and painless negotiation period from the moment I walked onto their lot, quite by chance while driving around town looking for another Hyundai dealer. Larson Group's follow-up email stated, "We will complete the car buying experience by providing unprecedented levels of service, convenience, and personalized attention." Having been a relatively frequent automobile buyer since 1966, across a wide spectrum of brands and dealerships around the country, I have learned that such comments are frequently made but seldom realized, which is probably the norm. But if the process at Larson Hyundai continues like my short experience with them up to this point, I think they will in fact be able to meet that lofty claim. The very capable sales associate, David S., the sales manager who contributed to the negotiation, the financial rep who closed the surprisingly streamlined documentation process, and the other personnel who contributed to satisfying my questions (I invariably have a lot of questions, some which test the accuracy and depth of what I am told about the product) all reflected a high level of professionalism and competency. It goes without saying that I hope this dealership meets their stated intent, which addresses our future relationship in completing the car buying experience. So, I'm looking forward to more of the same from Larson Hyundai. Maybe a follow-up report here in a couple of months (around July of 2013) would be beneficial to those of you who are now engaged in research like I was doing a couple of weeks ago. The Tucson, by the way, is a really good design and meets my needs quite well. Hyundai’s offered accessories through the dealer’s parts department are a bit pricey though.
I bought a 2005 Maxima.David Butler was very friendly and attentive.On our way home though an alarming shifting problem occurred. It was as I describe as a violent downshift. Also there is no cooling from the aircon.I talked to David and he was concerned and asked me to bring it back.I might add that I did not purchase a warranty.I just feel when a dealer has a reputation on the line they will make it right and I am counting on that. I have an appointment with service as they found the same problem I described on test drive....Thanks Tori and Lucas. STAY TUNED!! By The Way.They Say Every Car Leaves With A Full Tank Of Gas.Check Before You Leave
The selection is amazing, but I spent my money there because the people that work there are wonderful. I was truly impressed by the spirit and depth of their commitment to their customers. A few weeks after I bought my bike there, my friend decided to buy himself a bike, and again, a great experience. These folks have our business for life. I'm recommending them to everyone, but especially to people who want a respectful, knowledgeable, low-key experience when buying a motorcycle. Just go to some other shops, then go to Tacoma Motorsports. You'll notice the difference.