How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
6426 S Tacoma WayTacoma, WA 98409
From Business: Do you have glass damage? For windshield repair and replacement in the Tacoma area, turn to Safelite AutoGlass . Those in central Tacoma or other areas can access c…
4502 S Steele St Ste 211Tacoma, WA 98409
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for…
2215 70th Ave WTacoma, WA 98466
From Business: Richi's Automotive Repair & Maintenance is the affordable alternative to expensive auto care in the greater Tacoma, WA, area. Conveniently located in University Pla…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
I wi h I would of found thi machine hop when I did a net earch for my motor build. I didn't bother to u e thi hop thank to the rating left by a di gruntled cu tomer. I rate thi hop exellent and can do what other machine hop can't do. Port exhau t, in tall hardened ...moreexhau t eat , valve job, grind down non adju tible tower for tud &amp; guide plate $967.00 See John, your in good hand !!! So you think i'm di gruntled cu tomer, funny that you would even mention ome one other than your elf in your review of uch a wonderfull ervice got and paid for, my gue if you were taken advantage of, you would be a di gruntled cu tomer al o,but we know that not true,, go and read the review at yahoo and other web ite . it eam Ru ty had purcha ed the ame ervice a you, Gee yah think the review wa written by an employee or owner? Sound like a ale pitch,,porting exhau t, tud , yada.yada.yada, Gee &gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt; &gt;&gt;&gt;&gt;&gt;&gt;&gt; &gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;, 9/24/09 Boy oh boy.....We have a loo er out there that i hell bent on demoli hing a et of machini t that are very good. You are a loo er and jerk for trying to undo the reputation of thi crew. We can go on and on and on over thi i ue, bottom line i you are the one who ha i ue with far to much time on your hand to keep knocking thi crew down....GET A LIFE....Im a retired member of the Armed Force of the United State of America who did a net earch for &quot;machine hop &quot; and tayed away becau e of your rating......I denounce your rating of thi hop and denounce you......you are a loo er with far to much time on your hand ...Karl not Kari ......Move on and let the e folk go on.....in my opinion you may not of handled the problem encountered right...in 99 percent of cu tomer affair dilema good communication about what you want, and a writen quote u ually top any overworking of a project.........I didn't ighn my work order quote and went out the door a quoted word of mouth. Hello?? 10/01/09 Zacery i male name, however the individual behind the name i Mr Beotch. Hearing from Mr Beotch would really be entertaining, LOL.....The ball bearing rattling around in your head ee' It all a a con piracy to defraud you becau e it' ju t not po ible that another cu tomer would take the time to rate thi hop... he he he ho ho ho woop woop woop..... okey dokey cowgirl......meander over to urbandictionary.com for the tran lation of beotch loo er. view less
Thi place i wonderful!! A great combination of unbelievable cu tomer ervice and effective repair at a fair price. We live over 2 hour north of Tacoma. My hu band wa towing a trailer through Tacoma when the clutch blew out on hi I uzu Trooper. He wa tranded by ...morethe ide of the freeway on a hot day in a tow-away zone. I needed to find a repair hop, then drive down to pick up the trailer before the vehicle and trailer were towed. We u ually take our vehicle to the dealer for repair, but I uzu doe n't make pa enger vehicle anymore, o there wa no dealer to call. I pent an hour making numerou fru trating call to other mechanic before finding the dealer in Tacoma who old and repaired Trooper year ago. He aid he now end all hi I uzu repair to Pe emier' , o I called them. Ted an wered all my que tion with a great en e of humor, and wa very empathetic about our ituation. He quoted me a fair price to replace the clutch, de pite u being in a vulnerable ituation. When we arrived at the hop Ted wa cheerful and upportive. There wa a haded patio with flowerpot in front of the hop to it and relax, the oda in the machine wa cold, and the bathroom wa clean and melled fre h (that' a fir t for a mall repair hop). We authorized the clutch replacement plu ome ba ic maintenance work, left our vehicle and drove home. The repair were done quickly, and within the price quoted. But the next hurdle wa getting back to Tacoma to pick up the vehicle. My hu band and I are both very bu y, and coordinating our chedule to drive to Tacoma proved difficult. Ted wa n't concerned about the delay, and didn't charge u a torage fee for keeping the Trooper there, de pite my offering to pay one. After four week , I called Ted to tell him I wa going to take the train down to Tacoma, and a ked if the city bu topped anywhere near the hop. He aid there wa no bu top nearby, and offered to end the owner of the hop down to the train tation to pick me up!! The hop wa 20 min each way from the train tation, and my train wa over 30 minute late, but Mr. Pe emier wa n't fru trated or annoyed that he wa away from hi hop for over an hour. He wa cheerful and plea ant to talk to during the entire drive back. Now that' cu tomer ervice! And to top thing off, the vehicle run better now than it ha in year . If you were to drive by thi place you might not think it could out-compete the big repair hop -- it' a mall hop in the middle of a re idential neighborhood, not a fancy new hop in an indu trial area. But the people are polite, profe ional, excellent mechanic with uperior cu tomer ervice who will give you a fair price and be grateful for your bu ine . I highly recommend them, and wi h I lived clo e enough to u e them a my regular mechanic for all my vehicle .view less
What a tremendou ethical pecimen. Me, my wife, and our kid broke down on I-5 between Federal Way and Fife on our way to Oregon, o we googled a hop near by and aw what incredible review Phil' Auto Care had. So i called them from the ide of the free way. I poke to Ph...moreil' wife Robin, what an incredibly nice lady, he aid he wa bu y helping omeone at the moment but that he could come pick u up and have our vehicle toed to the hop. I wa able to talk with Phil before we got off the phone... very knowledgeable and hone t. Gave me an hone t quote told me it may end up being more/le depending on what they find but that they would check with me before they did anything to it, ju t diagno e it 1 t. She got there pretty fa t con idering traffic on I-5 and right when we were leaving the tow truck wa pulling up to pick up my car and follow u to Phil' . While we were on our way to the hop my kid were complaining about how hungry they were, o Robin dropped me off at the hop to peak with Phil and proceeded to take my wife and kid to get omething to eat.... SHE EVEN PAID FOR IT!.... I MEAN WHO DOES THAT NOW A DAYS!!! WHAT A WONDERFUL COUPLE. THEY REALLY RUN A RESPONSIBLE AND PROFESSIONAL BUSINESS. THE WORK THEY DID WAS IMMACULATE AND THEY CLEANED EVERYTHING UP NICE AND TO TOP IT ALL OFF........ IT WAS CHEAPER THAN HE QUOTED ME, HE EVEN SAID \" IT DOES'NT ALWAYS WORK OUT THAT WAY BUT THEY TRY AND STAY CLOSE TO THEIR ORIGINAL QUOTE BUT SOMETIMES IT'S TRICKY WITH UNSEEN VEHICLES TILL HE SEES IT IN THE SHOP.\" EVEN WITH THEM BEING BUSY THEY HAD US OUT AND ON THE ROAD IN REALLY GOOD TIME CONSIDERING ALL THEY HAD TO DO. AFTER WE GOT BACK I DID A DOUBLE CHECK JUST TO SEE HOW CHEAP THEY WERE BEFORE I WROTE THIS BECAUSE I WAS SO HAPPY WITH THEM AND WANTED TO SEE IF ANYONE COMES CLOSE TO THEIR PRICE....AND I WAS IMPRESSED ONCE AGAIN. THEY WERE CHEAPER THAN EVERYONE ELSE I CALLED BY $80- ALMOST $200. EVEN CHEAPER THAN ERKERS IN FIFE WHO WE ALMOST WENT TO. AND WHEN I MENTIONED THAT SHOP, PHIL COMPLIMENTED THEM AND SAID WHEN HE IS TOO BUSY HE SENDS PEOPLE TO THEM BECAUSE THEY ARE REASONABLE AND DO GOOD WORK. WHAT PERSON IN TODAY'S WORLD WOULD EVEN CONSIDER HELPING THE COMPETITION OR SPEAKING WELL OF THEM, BUT THIS OWNER PHIL HAS AN INTEGRITY ABOUT HIM YOU WONT FIND ANYWHERE ELSE.... I SIR AM GRATEFUL FOR WHAT YOU AND YOUR WIFE WENT OUT OF YOUR WAY TO DO FOR MY FAMILY, YOU AND YOUR WIFE ROBIN ARE AMAZING PEOPLE, TO A MAN THAT MEANS SOMETHING! I COULD SEE BY ALL THE THANK YOU CARDS IN YOUR OFFICE AND ALL THE GREAT REVIEWS I HAVE SEEN THAT IT IS NO ACCIDENT THAT YOUR BUSINESS IS SO HIGHLY REGARDED YOU WILL HAVE A REPEAT CUSTOMER FOR LIFE I DON'T CARE THAT YOU ARE 35 MILES AWAY FROM MY HOME! I TELL ANYONE WITH CAR TROUBLES ABOUT YOU AND TELL THEM IT'S WORTH THE TRIP. GREAT SHOP A+view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.