How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
3537 E Portland AveTacoma, WA 98404
From Business: When your car is giving you headaches, and you're not sure where to turn, call the professionals at Larry's Automotive Service Center. With years of experience serv…
4502 S Steele St Ste 211Tacoma, WA 98409
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for…
6426 S Tacoma WayTacoma, WA 98409
From Business: Do you have glass damage? For windshield repair and replacement in the Tacoma area, turn to Safelite AutoGlass . Those in central Tacoma or other areas can access c…
11111 Golden Given Rd ETacoma, WA 98445
From Business: Automotive Specialists is car repair shop that serves customers in Tacoma, Washington. We provide our customers with high quality auto repair services on gasoline, …
9442 Pacific AveTacoma, WA 98444
From Business: Pacific Auto Air has been servicing your auto heating and cooling needs since 1983. Family owned and operated, our friendly, knowledgeable staff will help get your …
2120 S Tacoma WayTacoma, WA 98409
From Business: Northwest Radiator Works Inc, located in Tacoma, WA, and serving the surrounding area, is here for all your radiator needs with expert repair and replacement. For o…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
I wish I would of found this machine shop when I did a net search for my motor build. I didn't bother to use this shop thanks to the rating left by a disgruntled customer. I rate this shop exellent and can do what other machine shops can't do. Port exhaust, install hardened exhaust seats, valve job, grind down non adjustible towers for stud &amp; guide plates $967.00 See John, your in good hands!!! So you think i'm disgruntled customer, funny that you would even mention some one other than your self in your review of such a wonderfull service got and paid for, my guess if you were taken advantage of, you would be a disgruntled customer also,but we know thats not true,, go and read the reviews at yahoo and other web sites. it seams Rusty had purchased the same service as you, Gee yah think the review was written by an employee or owner? Sounds like a sales pitch,,porting exhaust,studs, yada.yada.yada, Gee &gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt; &gt;&gt;&gt;&gt;&gt;&gt;&gt; &gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&gt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;, 9/24/09 Boy oh boy.....We have a looser out there that is hell bent on demolishing a set of machinists that are very good. You are a looser and jerk for trying to undo the reputation of this crew. We can go on and on and on over this issue, bottom line is you are the one who has issues with far to much time on your hands to keep knocking this crew down....GET A LIFE....Im a retired member of the Armed Forces of the United States of America who did a net search for &quot;machine shops&quot; and stayed away because of your rating......I denounce your rating of this shop and denounce you......you are a looser with far to much time on your hands...Karl not Kari ......Move on and let these folk go on.....in my opinion you may not of handled the problems encountered right...in 99 percent of customer affair dilema good communication about what you want, and a writen quote usually stop any overworking of a project.........I didn't sighn my work order quote and went out the door as quoted word of mouth. Hello?? 10/01/09 Zacery is male name, however the individual behind the name is Mrs Beotch. Hearing from Mr Beotch would really be entertaining, LOL.....The ball bearing rattling around in your head see's It all as a conspiracy to defraud you because it's just not possible that another customer would take the time to rate this shop... he he he ho ho ho woop woop woop..... okey dokey cowgirl......meander over to urbandictionary.com for the translation of beotch looser.
What a tremendous ethical specimen. Me, my wife, and our kids broke down on I-5 between Federal Way and Fife on our way to Oregon, so we googled a shop near by and saw what incredible reviews Phil's Auto Care had. So i called them from the side of the free way. I spoke to Phil's wife Robin, what an incredibly nice lady, she said he was busy helping someone at the moment but that she could come pick us up and have our vehicle toed to the shop. I was able to talk with Phil before we got off the phone... very knowledgeable and honest. Gave me an honest quote told me it may end up being more/less depending on what they find but that they would check with me before they did anything to it, just diagnose it 1st. She got there pretty fast considering traffic on I-5 and right when we were leaving the tow truck was pulling up to pick up my car and follow us to Phil's. While we were on our way to the shop my kids were complaining about how hungry they were, so Robin dropped me off at the shop to speak with Phil and proceeded to take my wife and kids to get something to eat.... SHE EVEN PAID FOR IT!.... I MEAN WHO DOES THAT NOW A DAYS!!! WHAT A WONDERFUL COUPLE. THEY REALLY RUN A RESPONSIBLE AND PROFESSIONAL BUSINESS. THE WORK THEY DID WAS IMMACULATE AND THEY CLEANED EVERYTHING UP NICE AND TO TOP IT ALL OFF........ IT WAS CHEAPER THAN HE QUOTED ME, HE EVEN SAID " IT DOES'NT ALWAYS WORK OUT THAT WAY BUT THEY TRY AND STAY CLOSE TO THEIR ORIGINAL QUOTE BUT SOMETIMES IT'S TRICKY WITH UNSEEN VEHICLES TILL HE SEES IT IN THE SHOP." EVEN WITH THEM BEING BUSY THEY HAD US OUT AND ON THE ROAD IN REALLY GOOD TIME CONSIDERING ALL THEY HAD TO DO. AFTER WE GOT BACK I DID A DOUBLE CHECK JUST TO SEE HOW CHEAP THEY WERE BEFORE I WROTE THIS BECAUSE I WAS SO HAPPY WITH THEM AND WANTED TO SEE IF ANYONE COMES CLOSE TO THEIR PRICE....AND I WAS IMPRESSED ONCE AGAIN. THEY WERE CHEAPER THAN EVERYONE ELSE I CALLED BY $80- ALMOST $200. EVEN CHEAPER THAN ERKERS IN FIFE WHO WE ALMOST WENT TO. AND WHEN I MENTIONED THAT SHOP, PHIL COMPLIMENTED THEM AND SAID WHEN HE IS TOO BUSY HE SENDS PEOPLE TO THEM BECAUSE THEY ARE REASONABLE AND DO GOOD WORK. WHAT PERSON IN TODAY'S WORLD WOULD EVEN CONSIDER HELPING THE COMPETITION OR SPEAKING WELL OF THEM, BUT THIS OWNER PHIL HAS AN INTEGRITY ABOUT HIM YOU WONT FIND ANYWHERE ELSE.... I SIR AM GRATEFUL FOR WHAT YOU AND YOUR WIFE WENT OUT OF YOUR WAY TO DO FOR MY FAMILY, YOU AND YOUR WIFE ROBIN ARE AMAZING PEOPLE, TO A MAN THAT MEANS SOMETHING! I COULD SEE BY ALL THE THANK YOU CARDS IN YOUR OFFICE AND ALL THE GREAT REVIEWS I HAVE SEEN THAT IT IS NO ACCIDENT THAT YOUR BUSINESS IS SO HIGHLY REGARDED YOU WILL HAVE A REPEAT CUSTOMER FOR LIFE I DON'T CARE THAT YOU ARE 35 MILES AWAY FROM MY HOME! I TELL ANYONE WITH CAR TROUBLES ABOUT YOU AND TELL THEM IT'S WORTH THE TRIP. GREAT SHOP A+
The only thing I know about my vehicle is where the gas goes and where to take it when it's gonna take more than gas to keep it running. I drive a 96 Mazda B-series with 190,000 miles on it, live in Tacoma, commute to Tukwilla (and back) 5-6 days a week, and the ONLY reason it's made it this long is because of Phil and his team at Phil's Auto Care. My first experience with them was when I thought I was going to have to replace a fuel pump (yikes), but learned that a good mechanic will find that it's simply a butterfly valve that's sticking (and it does look a little like a butterfly). He could have made a lot more money with that visit - instead he earned a customer for life. Open and honest, they are good enough at what they do that they don't have to be anything otherwise. Phil and crew have always treated me with sincerity, kindness and respect. More importantly, they have always been able to fix whatever has been wrong with my very high mileage vehicle quickly and correctly, and within my very limited budget. The thing runs better now than it did when I first brought it in several years ago! I'm not rich, and I don't have a mechanical bone in my body, and in a time when I need my vehicle to last much longer than the factory warantee did, I'm glad that Phil's Auto Care is there to keep me on the road. Thank you to Phil, Robin, and everyone else working magic in that garage. Washington J Keenan
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.