This was my first ride with this company. I was nervous about a ride for my mom and I, but I felt a little safer since this company was owned by a woman and half of the drivers are women, so I booked it. We were arriving by Amtrak, and there are usually cabs waiting when the train comes in, but I decided to have Fair Fares waiting instead. SO HAPPY I DID! It turns out that there was a train that came in a few minutes before ours. The taxis thought that was the only train - and they all left! Fair Fares waited since we hadn't shown up, so we had the only taxi there. I don't remember the driver's name, but she was there early, called me to let me know, waited for us to show up, then actually carried out luggage upstairs for us! She was a wonderful gal and I am VERY happy with the service. If I need a ride in the future, I will not hesitate to call them. Thank you all at Fair Fare Cabs! :)
I've used them before to get my son AFTER his shift ended. Usually a bit late but okay he can wait. But today we had to use them to take him to work. They never showed then called 20 minutes before his shift started (it's a 17 minute drive and yes I tried calling them) to say "Oopsy we have no cars" Thanks FF's if a friend hadn't showed up in the nick of time my kid would have missed work. The fares may be fare but only if you can get a ride. This has happened before but usually they show up even if it's an hour late.
2 weeks now of using them as my primary vehicle is broken and currently being evaluated if can be saved ; no bus service to get me to work ;I use online booking to give 7-8 hours advance notice ; 4 days no problems, 2 days unavailable and 1 time I had to adjust schedule to an earlier time as the driver had to be in another town 15 minutes from when I needed picked up ; seems that their is a preference given to the longer runs that net more $$$ which is all well and good I will just move my 20 bucks a day to another company and see if any of the other company drivers are happy making easy money on a 15 minute trip