nstead of trying to solve a warranty issue, Their service director, Bob Pelletier, will curse at you and walk you out. I hope he will refrain from cursing at customers. I can't imagine if it was another person's spouse, child or parents that has to endure being cursed at. It isn't right on so many levels. Overall, I think Toyota of Sunnyvale is well-run dealership, but employees including the Director of Service... view moreLike this review?Yes|Flag Abuse
Toyota SunnyvaleAdd to mybook
Provide Toyota Excellence to the community with value, integrity and trust.
- General Info:
As the Top Rated Toyota Dealer in Northern California, Toyota Sunnyvale is the Hassle-Free Zone, where the Customer Always comes First!
- Extra Phones:
Phone: (408) 245-6640
TollFree: (877) 534-1133
Service: (888) 261-4889
Sales: (888) 854-3370
Automotive repair, sales and servicing.
- Scion, Toyota
- Payment method:
- master card, visa, amex, check
Conveniently located by 101, 85 and 280 in Sunnyvale on El Camino Real.
- De Anza, Cumberland West, Sunnyvale West
Car wash available.
- Automobile Parts & Supplies, New Car Dealers, Used Car Dealers, Wholesale Used Car Dealers, Auto Repair & Service, New Truck Dealers
Hands down the worst customer service from the Service Department possible.
Are you planning to make an appointment for service at Toyota Sunnyvale? Don't bother.
After waiting over 2 hours after my scheduled appointment, I was told by Bill Moody, my appointment gave me a little priority over customers that come by for drop in service. According to Bill Moody, any scheduled appointment means work may not b... view more
I really feel Sunnyvale Toyota doesn't provide customer service that is acceptable by any means. I first bought my Toyota in 2010 The sales person wanted me to come in the next day to complete paperwork. I had told him that I had a family event in the afternoon, but he assured me that he would have everything ready and I wouldn't be there for over an hour & would make my event on time. This was not the case, & after ... view moreLike this review?Yes|Flag Abuse
Amin did a great job helping me select a car thats met my needs. if it wasn't for him I would have gone to another dealer.Like this review?Yes  (1)|Flag Abuse
Thank you for taking the time to let everyone know about your positive experience with Toyota Sunnyvale! Amin will also thank you for the kind words. Our team makes sure to listen to your needs and help you find the vehicle you need at a great deal. We look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter for online specials and coupons. Thank you, Hope Werner, Toyota Sunnyvale firstname.lastname@example.org
I just bought a car at Toyota Sunnyvale and wanted to pass along to other that I got a really good deal on the new Prius. Visited several other Toyota dealerships in the Bay Area and this dealer had the best price. My sales guy was great and they had me in and out of the dealership with my new car in less than 2 hours.Like this review?Yes|Flag AbuseProvided by Citysearch
We did purchase our first car here couple months ago, it was great experience for us, those are really care about customers and trying to make every customer's wishes come true.
We was enjoyed by everything (customer service, financial service) People very friendly and nice there.
As a result , we got nice car and nice deal
I took my Toyota Prius there for scheduled maintenance and when I got it back the windshield had been cracked! Of course, I pointed it out to them right away, and even when looking at the vehicle inspection sheet they filled out it's clear the windshield was marked as being fine at first, but then that is crossed out and the windshield is marked as being cracked. Well, obviously that was because they were the ones wh... view moreLike this review?Yes|Flag AbuseProvided by Citysearch