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Keypoint Credit Union

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Business Details


Regular Hours

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Phone: (408) 731-4140

West Murphy
Banks, Credit Unions

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Keypoint Credit Union


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This bank can not promise you access to your money

So this weekend really finished me off with KeyPoint Credit Union. As I type this it is Saturday 8/9/2008 their online banking system is completely down. :( I have no access to my money nor to my account balance. I called them and they told me it will be down until Monday! They said, ""A server went down."" \r \r I work as a Technical Support Rep. I could rebuild and re-image a machine in less than 6 hours a... view more

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Mind-boggling policies and poor customer service. Next please?

Keypoint used to be a great credit union when they were known as AEA, but over time, as they've gotten bigger, they've started to become more distant from their customers. From obtuse phone trees, long hold times, and by making it very difficult to get things basic business done (like re-ordering debit cards and checks), they've made it inconvenient to bank with them. For example, to verify identity, be prepared on t... view more

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Keypoint Credit Union

505 N Mathilda AveSunnyvaleCA 94085

(408) 245-0104

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Keypoint Credit Union

505 N Mathilda AveSunnyvaleCA 94085

(408) 245-0104

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