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ClickAway

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Business Details

14

years

in Business

We're technology specialists so you don't have to be
Hours:

Regular Hours

General Info:
In business since 2002, ClickAway Corporation has been a provider of computer repair, service, sales and networking. Based in Los Altos, Calif., the company offers an array of services, such as spyware removal, technical support for windows/macintosh systems, virus detection/removal and home/business networking, to name a few. Additionally, it provides maintenance program, data migration/back-up and installation of hardware/software. ClickAway Corporation serves Bay Area cities, including Bonny Doon, Boulder Creek, Campbell, Santa Clara and more. The company has partnership with Gateway, Microsoft, Lenovo, Netgear and Acer, among others.
Extra Phones:

toll free: (800) 960-9030

Sponsored Links
Brands:
Acer, Adobe, Apple, Dell, HP, IBM, Lenovo, Logitech, Microsoft, Seagate, Sony
Payment method:
discover, master card, visa, check
Neighborhood:
Ortega
Amenities:

On-site, Pick-up, Walk-in Service

  • Computer repair - only $49/hour in-store
  • Apple-authorized computer repair
  • Technical support for Windows & Macintosh systems
  • Virus detection & removal
  • Spyware removal & Pop-up blocker
  • Home and business networking - only $79/hour
  • Data migration, back-up, and recovery
  • Installation of hardware, software, & upgrades
  • Training on hardware & software
  • Maintenance programs
  • Telephone support
  • Computer moving
  • Rentals (Notebook, PC, Projector)
  • Custom built systems
  • Cell Phone Repair
  • iPhone Repair Service
  • Laptop Repair
  • Tablet Repair 
Languages:
Spanish
Accreditation:

BBB, Angie's List, Diamond Certified

Associations:
Angie's List
BBB A+ Rated
Consumer's Checkbook 
Diamond Certified
Categories:
Computer Cable & Wire Installation, Computer Network Design & Systems, Computer Security-Systems & Services, Computers & Computer Equipment-Service & Repair, Computer Data Recovery, Computer Hardware & Supplies, Computer Software & Services, Computer System Designers & Consultants, Computer Technical Assistance & Support Services, Internet Products & Services
Other Information:

Parking: Free

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Reviews

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Updated: 6/11/2015

Posted: 8/23/2012

Overall
“I brought in my laptops har...

“I brought in my laptops hard drive which was nearly fried. I had all my photos, music, and documents on it and my father (who usually fixes my computer issues) couldn't even find a way to get in and back it up.

Once he decided we've hit rock bottom, we left my hard drive with ClickAway to see what they could do for us. They offered us a free diagnostic to see if they could even recover the data. The next day, we got a call saying that it was unreadable and they had to try a few things to see if they can recover it. The chances were slim to none.

At this point, I was convinced that all my files were gone forever but I still had my fingers secretly crossed. The next day, we got a call saying that they were actually able to recover my data and that I should come in with a hard drive (since I had one) so they transfer it back to me.

I am very impressed by how professional, efficient, and hardworking they are. They literally tried everything they possibly could to save my information, even though the chances were less than slim and my hard drive was on the brink of death (it permanently died an hour after they were done!!). I really can't thank these guys enough for their services. I will recommend them to everyone I know and will be back in the future!”

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Updated: 6/11/2015

Posted: 8/3/2012

Overall
Bhim is my knight in shining a...

Bhim is my knight in shining armor! My Lenovo got taken over by malware and I lost access to *all* my files. My husband (a techie) found ClickAway through very positive recommendations on Craigslist, and contacted them on a Sunday afternoon with my seemingly unsolvable problem. Bhim first managed to retrieve a few files I needed to be able to continue working that night (and stayed past business hours to do this); he then stayed in close phone contact with us to give us updates, since it was touch and go about what might or might not be recoverable. In the end, the computer has been fully restored -- and while I'm sure the damage from some viruses would not be fix-able no matter how savvy the expert, I can say from this experience that Bhim handled a dire situation extremely professionally. I am 110% delighted with the result, and would definitely go to him again (although I hope I don't have to!)

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karlas215

Posted: 6/19/2012Provided by Citysearch - 

Overall
Editorial review from Citysearch

I brought in my laptop and printer this afternoon, as I was unable to print items. A staff member immediately did a test run and found there was a piece of tape on the carthridge. I asked if there was a charge for his time; and declined. I have used Click Away on 4 different occasions and have always found them helpful, reliable and honest. It's great to have a place for the ""non-techies"" of Silicon Valley to go to for computer help , questions and repairs. I would highly recommend this business!?Leslie G.

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CKs185

Posted: 6/19/2012Provided by Citysearch - 

Overall
Editorial review from Citysearch

Great service! Took my old Dell desktop in after a ""blue screen of death"" type crash. Michael identified the problem quickly, backed up my data to an external drive, and refurbished the computer for classroom use (as I am a high school teacher). While at the store, I noticed a flyer for cell phone repair. My wife's iPhone had been run over by one or more cars and the screen had been smashed. They fixed it up good as new!

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videotales

Posted: 5/9/2012Provided by Citysearch - 

Overall
BBB A Rated Computer Repair - I know why

Want someone who can handle all your computer and cell phone issues? Go here. They are licensed, bonded and insured so I was confident in giving them my laptop. Then, I broke my cell phone screen twice, and they fixed it too while I waited.

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ClickAway

472 E El Camino RealSunnyvaleCA 94087

(408) 732-4500

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ClickAway

472 E El Camino RealSunnyvaleCA 94087

(408) 732-4500

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