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Bike World Kawasaki Suzuki

Business Details

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Brands:
Kawasaki, Suzuki
Neighborhoods:
Washington, Sunnyvale West
Categories:
Motorcycle Dealers, Boat Dealers

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04/15/2008

Provided by Citysearch - 
Overall
Wouldn't buy here again

I knew the bike I wanted and Bike World had it. The price was even reasonable. But the salesman flat out lied:

1. I was told that a stock part was an ""accessory"" that had to be purchased separately from the bike. NOT TRUE: the part in question (seat cowl) is provided by Suzuki with the bike... I have talked to dozens of other owners of this bike--none was told they would have to buy this part.

2. I was told that they had to ""run"" the bike to check the oil. The salesman said that the 15 miles they put on the bike beofre I took delivery were necessary for an oil check. NOT TRUE: Suzuki recommends letting the bike run on the side standfor 15 minutes--it's not necessary for the mechanic to take it for a 15 mile joy ride.

3. I was told that they had filled the tank with gas. NOT TRUE: two miles down the road the gauge read empty and the idiot light started flashing.

A good price is nice, but the terrible quality of service (and blatant lies) of the salesman mean I will never darken the door of this establishment again. If it were possible to give ""negative stars"" I would.

Steer clear of Bike World.

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Bike World Kawasaki Suzuki

953 W El Camino RealSunnyvaleCA 94087

(408) 245-4888

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