This was the third time we used them. The first time they cut him like a poodle. The second time I brought instructions on how to cut a labradoodle and they did OK. This time my wife told them to cut him like the last time and they said they had the notes. Guess what! when my wife went to pick him up they cut him like the first time and even worse. Now he has to grow out so we can get him cut right. He looks terrible. How can you charge so much and get it so wrong!