The other day I went to this post office to send some fruit to relatives in two of those 'if it fits, it ships' boxes. I also intended to send in my application for a passport renewal. Upon arriving just prior to 5 PM, I noticed that the hours of operation of the passport renewal office were from 9 AM to 3Pm. Previously, my passport renewal application had been rejected by the Justice Department at the passport office in Pennsylvania because they didn't like the quality of the photos (taken at a UPS store). After the rejection I had two new passport photos taken at the same UPS store. As it turned out, the photos were not exact duplicates due to an error in the UPS camera. After paying for the shipping of my fruit, I told the Post Office desk agent (Nancy) about my rejected passport application, and that I guessed I would have to come back during normal Passport business hours. She then asked me to show her the application form, and then pointed out the discrepancy in the photos. Even though it was officially after closing time of this Post Office, Nancy escorted me the the passport office, took two new photos and processed my application on the spot. In my opinion, her actions indicated that she was willing to go 'beyond her job' to satisfy a postal customer. I really appreciate her professionalism.