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Teriyaki Wok

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Business Details

17

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (803) 773-0291

Primary Phone: (803) 773-0291

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Payment method:
all major credit cards
Categories:
Chinese Restaurants, Asian Restaurants, Japanese Restaurants, Take Out Restaurants, Restaurants
Other Information:

Take Out: Yes

Cuisines: Japanese, Asian, Chinese, Pan Asian

Wi-Fi: No

Alcohol: No

Bike Parking: No

Attire: Casual

Takes Reservations: No

Outdoor Seating: No

Price Range : Average

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Reviews

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02/27/2012
Overall
I have been a customer of Teri...

I have been a customer of Teriyaki Wok for many years but today, February 27, 2012, was my last time visiting their establishment. I refuse to spend money for HORRIBLE Customer Service. I mistakenly paid for a fried shrimp and shrimp fried rice basket without looking at it first. The fried shrimp was hard and when I asked if I could replace it with another menu item, I was told, BY THE OWNER, that Teriyaki Wok does not substitute items because they would have to throw the item away ...view moreand would lose money. The owner did not consider my satisfaction as a customer. I asked for a refund but was told that they did not give refunds. I pointed out that although they had several signs on the wall, none of them said ‘No Refund’. I was told again, no exchange and no refund. I left the food on the counter along with my money. I knew that Teriyaki Wok would lose a lot more than I did because I will NEVER visit Teriyaki Wok again and I will tell family, friends, colleagues… about the AWFUL service that I received at Teriyaki Wok and I will encourage them to tell their family, friends, colleagues…

Beverly
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Teriyaki Wok

1160 Old W Liberty St Ste 2SumterSC 29150

(803) 773-8722

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Teriyaki Wok

1160 Old W Liberty St Ste 2SumterSC 29150

(803) 773-8722

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