I recently visited the store about my truck not starting and checking my battery about 2yrs old for life. The man who helped me checked the battery--good test, cleaned the terminals and posts, checked my alternator, then crawled under the truck to check and partially clean the starter cables. Decided just to try a NEW battery to run the trial and error tests. Finally after the cleaning of cables under the truck, it finally kicked off. He just warranted out the old battery and left the new battery. About an hour and half work --no charge and GREAT customer service and helpful advice. This is MY kind of store.