To be fair, this review is based on the last time I went to this place about 2 years ago. My co-worker and I went for lunch on a Thursday. This was apparently the busiest day they'd had on record, because we sat outside, and it took a good 20 minutes for anyone to even check and see if we would like something to drink. It appeared that there was only one server, and being that I worked in the service industry for a LONG time, I understood...when the place is full and it's just you serving, you need people to cut you a break. Thus the extra star. However, with that being said, when we finally did get our order taken, and when we finally did get our food, (nearly 45 minutes later ) there were small insects in my salad. They looked like teeny tiny dragonflies. When I flagged down the one, lone waiter, (who I was, up to now, sympathetic with) I showed him the creatures in my salad, and he said...""Those aren't insects...that's part of the lettuce."" to which I calmly replied...""then you eat it, because I'm not going to. Those are insects."" He was perceptibly frazzled, and I know this was the last thing he needed, but honestly, I was being very calm. It was almost comical at that point. He didn't know what to do, so he asked me if I'd like another salad, and I gently told him, ""No, that's ok. I've sortof lost my appetite. I'd rather just not have to pay for this, and we'll be leaving.""
I'm sure it was a one time incident, but it has had a lasting effect on me...and I will not be eating there ever again.