This place saved my dog's life! I had called in for my 7 year old lab, Marley. Marley was doing fine during the day, but later that night he couldn't get up and he was acting very lethargic. As soon as I got on the phone with these technicians, they seemed to understand the problem in a short number of words, and told me to bring him in. Once I got there, a very sweet man and woman used strecher to help me carry him into the back. Since I could not lift him up myself, this was a good beginning to our stay at this hospital. They took over from there.
When I got inside, I filled out some paper work and was put into a room right away. Dr. Lan came into the room and explained that she suspected Marley had a hemoabdoman, and she would need to do a few tests to confirm this. She got my permission to do an ultra sound and some other blood tests, which was well worth the money to figure out the problem. Dr. Lan came out within a few minutes and comfirmed that my dog did indeed have a hemoabdoman, something that would kill my dog if gone untreated. She recommended I put Marley into surgery quickly to remove his spleen, and hospitalize him for a few days afterwards.
I was concerned leaving Marley with people he didn't really know, and I felt very bad about leaving him for longer than a day. However, I would be devasted if I lost him earlier than expected. I agreed to the surgery and the follow-up care. The people were extremely friendly and allowed me to go to the back to say goodnight to my boy. When I walked over to his cage, I was relieved to see that he was in a very large dog-run with about 3 or 4 blankets under him, and already hooked up to an IV. He was wagging his tail when he saw me and made me feel as if he was content there.
He went into surgery later that night to have his spleen removed. The doctors called me after the surgery and let me know exactly how it went. They were patient and informative with me everytime I called for an update, which was probably more than usual. Marley had to be hospitalized for three days afterwards. The treatment Marley got was phenomenal. Dr. Lan's work looked very professional as well, and Marley's recovery was as if it never happened.
Now for the bill. The bill came out to be about $4,000. However, it truly was worth every penny. Marley is family to me and my husband. We are confident that the surgery and treatment was fairly priced and the hospital was honest with all charges. I am greatful that Marley is still in our lives and we have many years of memories left to create. I woud recommend this hospital to anyone looking for quality treatment and a compasionate staff.