Been with first merit for a loooooong time. The past few years have been getting worse and worse. They never have the same employees. This bank is consistently screwing up my accounts with inactivity fees. Then I have to go in explain, fill out forms, and wait 5 business days for it to be right. If the bank screws up I shouldnt have to wait for my unrightful taken money to be returned to me!! Done with this place!