I am in Cosmo school, and let a friend do my retouch. It was a nightmare. After trying to salvage it at home, I found my platinum hair to be greenish beige with roots that were every different color variety. I went to Le Von's where I had Victoria do my Color Correction. All I can say is I didn't have to compromise anything!!!!!! My hair was taken back to the color I wanted, no problem and at a very reasonable price!!!! The entire staff was awesome, and my hair looks gorgeous!!!!!!! THANK GOD FOR VICTORIA!!! From now on I am doing all my hair services at Le Von's.