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This place is heartless. They demand high cost upfront payment before they will see your pet which I understand however, there are facility fees and doctor fees. Then they do xrays which will show an obvious fracture but they also require a third party to read the xrays. Causing additional unnecessary costs. My thought is why can't they staff a doctor who is competent enough to actually read them in the first place. Isn't that what I'm paying additional money for in the first place. If you make any comment the overly gothic tattooed doctor will say it's not her fault that's what the company chooses to charge. Then if your pet needs anything additional they ask for thousands of dollars up front. Who has that kind of money therefore they send you packing out the door with a pet who is obviously in need to immediate medical care. Save your time frustration and money and find a different place to take your family member.

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