my husband and i also had an extremely bad experience with aamco also. our 94 ford taurus needed a new torque converter and was making this awful noise and not shifting well. we took it in and it took them almost a week to diagnose the problem and give us an estimate.they wanted to charge us $4000 and told us it needed basically a whole new transmission. so we went for it but after we picked up our car it was making the same exact noise and still shifting rough. we took the car back 3 more times and nothing. also they they told us that our mechanic broke our cv axle and they wanted to charge us to fix it but we had just put new cv axles on both sides but we thought they knew what they were doing so we took it back to our mechanic but when they took the cv axle off it was fine and we had to pay them for nothing so i called aamco to complain to them and they were so rude. they never fixed our problem after charging us so much money and the last time we took the car in for the same problem still after we supposedly had gotten a brand new tranny they left part of our air filter out and when we took the car back they tried to act like we were crazy and didnt know what we were talking about until they came out and looked at the big gaping hole in our engine and then they were like oh we are so sorry here is your air filter they routinely charge customers $3000 dollars but i believe they take broken transmission parts off of other cars and show them to you and pretend that they came from your car so they can convince you that you need all this work done. they are really bad and their customer service sucks so please dont waste your time or your money and look elsewhere for a reliable mechanic they are out there if you look.