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I would not recommend this credit union at all. When I first signed on with them they seemed like a great credit union to be with and that they were really understanding. That turned out to not be the case. I spoke with Carrie at the South OKC area location to try and skip-a-payment for December due to my certain financial situation. She told me I did not qualify to skip-a-payment for December, but I would in January which is only one month difference. I again explained to her my financial situation. She then suggested that I refinance my car loan through them, and I would be able to skip-a-payment for December, but I would have to put $3,000 down when I refinanced. I was shocked that this lady after hearing my financial situation even offered this to me. If I had $3,000 to put down on my car loan, why would I be calling her for a skip-a-payment? She clearly did not listen to anything I had to tell her or even seemed to care. Since I have been with them, I have had to re-fax many records multiple times because they have lost them. I also signed up for a savings account with them, but after being with them for a year, I still have yet to receive my account information. I would not recommend this credit union at all.
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