I first called Auto Appraise with a lot of questions concerning a diminished value claim I was going to submit on my vehicle that was damaged by another party. Autumn was beyond knowledgeable and answered everything I came up with. I went with Auto Appraise and they even gave me a military discount, and I truly support any company that does this for us serving. Once my vehicle was repaired, which had over $11,000 in damages, they sent a professional appraiser out and evaluated the car. Once he was complete with his report, Auto Appraise worked very quickly to get me my Diminished Value Appraisal report. Even though the car was expertly repaired, they determined that I sustained $4,700 in diminished value. Once I spoke with my insurance company (state farm), the adjuster really had little ground to argue against the report and I walked away with $4,000 from insurance. Couldn't be happier, would definitely work with such a reputable company in the future.