Made an appointment two weeks ago. They told me they are next to PetSmart. This was misleading as they are IN PetSmart not next to. I would not have made the appointment if I had known. I want a vet who is there for the sole purpose of my vet needs not so sell PetSmart to me. I arrived for my 9am appt 12 minutes early. The door had to be unlocked for me and an employee with a lab coat came rushing by me like she was running late. No one was at the reception desk to greet me until the phone rang several times. The receptionist finally came out and said she will be with me in a moment as she was answering the phone. I told her to cancel my appointment and left. I made this appt for when I had time to go and now I am without a vet and don't know when I will have another chance to make another appt elsewhere. Btw the sign behind the desk said their hours are from 7 to 7. I'm not sure how that is possible seeing as the store isn't even open at 8:30. I would have asked if I wasn't being ignored.