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I have had one good experience out of the 5x's I've eaten there and I really love German food. I lived in Germany and can honestly say that the food is average and will satisfy a hankering, but if you are looking for great food this just isn't the place. I wish it was, but sadly it's not. The waitstaff are rude and very unfriendly. If you are wanting the best German food in the area you should travel to Woodfin to Bavarian restaurant . Doc the owner is from Germany and he uses family recipes and also makes his own sausage. No processed food there and I cannot say the same for Haus Heidelberg.... p.s it needs a good cleaning too!
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