DO NOT USE!!! They rob folks that are in a tough situation. I called when we were having -20 degree weather and my intake motor on my furnace went out. They charged me $1044 for a 30 minute job and a $170 motor. When I called to complain the next day after getting quotes for less than half what I was charged, John Hicks said sorry but I dont do refunds for buyers remorse. Horrible horrible business practice!!!!