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I am not even talking about the drivers, but the office staff! I called to have a taxi come to my house and pick me up to get me to a ferry for the next day in the morning and was told they could not guarantee me a driver would get here in time for me to make my ferry. That they would come the next day but they could not set a time! WTH? Then I tried to ask a few questions and they started yelling at me so I finally just hung up and called another service. The other service told me of course they could have someone take me to the ferry and they would be here at the time I scheduled or a few minutes before. I will never call yellow again.
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