Terrible Customer Service
I found this place on a website...I was a little skeptical about going their after reading the reviews on line, but since I work downtown, I decided to visit the place along with a friend of mine. They seemed okay; not overly friendly, but also not rude. After leaving, I decided to make an appt. I told her what type of color I wanted and she asked that I come back down to pick out the actual color so they would have it at the time of my appt (this was Monday). On Wednesday, I received a phone call asking if I could come in earlier for my appt, I explained that I really couldn't but I could try. I even offered to reschedule the appt. My appt was for Noon and they wanted me to come in at 9am. She told me to keep my appt time. The day of the appt they blew up my phone calling regarding the appt time. I told her I thought we had handle the issue with the time, again I offered to change the appt., but they said no come in as scheduled. As I thought about it, I canceled the appt. if it starts off bad, it will probably not get better. I figure I would like to have some type of rapport with the person doing my hair. Anything could happen...mohawk; orange hair...you just never know.