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we had a 730 reservaation on an obviously busy saturday night. when we saw the 630 reservations getting seated at 720 pm we knew trouble was at hand. we even arrived a half hour early and ended up waiting till about 815 pm to get seated. we had an 88 yo great grandmother with us and it got very very uncomfortable waiting in the super crowded overstuffed lobby full of waiting patrons with reservations and insufficient seating. the hostess, upon hearing the suggestion that maybe they overbooked suggested not at all, we will be seated in a few minutes. very patronizing and insulting. the wait staff told us this is how they do business. once seated we were next to the utensil closet and had to deal with a racket of metal utensils being put in and refilled by the bus boys. the seat seemed created and pushed into the corner to create more customer income. what a pia. the food was good. they use the usairways reservation system near as I could tell only there were no offers of free future meals for anyone willing to give up their overbooked reservations. Overall a very unpleasant evening. i feel this is a manifestation of a restaurant with good food and really greedy owners/managers doing their best to squeeze as many patrons as possible into a very unpleasant restaurant. dont go!
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