Very confusing service, I had Tchefuncte garbage disposal services, I would receive a bill when payment was due and had very friendly service when requesting information. Now Progressive has bought out Tchefuncte, received a phone call that services will be a once a week service effective immediatly, on Wednesdays. As I put out my garbage, no one is picking up. I called several times and was told that this is not the case, that the service remains the same. So I leave out my garbage and no one is picking it up. Then I finally write the corporate office. I receive a phone call with someone saying that I have to pay in advance for the services. Did not receive a bill so I tell the person I will pay right away over the phone as I need my garbage picked up. This was a week ago. I noticed the truck driving by and did not pick up my garbage again, it has been 5 weeks!!! I called and the person over the phone tells me, Oh the garbage truck passed?? ok well let me repeat, we pick up on Tuesdays and Fridays, I said that it is Tuesday and that the truck just passed my can up. SHe impolitely said, Let me repeat again to you, it will be picked up on Tuesday and Friday so just leave your garbage out! So I did, its sitting there and I added about 13 more bags to it, the truck passed it up again. I am tired and I will leave it out overnight. The raccoons I am sure might eat it all but it has become their responsibility to pick up the damage!! What a poor service this is, if you can call it a service at all!!!