Terrible Customer Service
I went in on 9/5/09 to get a simple Car Inspection done, the whole experience was pretty bad. From the get-go the counter people were rude, abrupt and I felt like my business wasnt valued. After I handed over the keys I waited for about 2 hours for a phone call. They said they would call at 12:30 but failed, leaving me to call them at about 1 o'clock. Later I picked up the car, fixed the few things to be fixed and brought it back to be looked over and to have the inspection completed. Again, another one of the counter people was rude and I had to wait another 30 minutes.Overall, the people were extremely rude and acted like I was causing them problems for giving them my business. If value customer service, Goodyear on West Main is not the place for you.