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Just had Andrea really help out. Fabulous. She was cheerful and professional and worked with me on a time sensitive delivery; it was unknown where the truck with my part was and I was trying to do the dance with the repair company that needed the part. It was either find out where the part was or send the repair company back to Reno and wait (w/o hot water!) for another day. The truck driver was very helpful as well. I couldn't have asked for more. 5 stars.

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