Horrible and unprofessional cab service
Provided by YPmobile
I called the night before to reserve a cab for 9:50am for a very inportant doctor's appointment just 5 min down the road. The guy took my info and told me someone would be contacting me by 9:30 just to confirm, and if they didnt call to call them. I gave them about 5-6 min to call and called them when I still hadn't got a call. When I called a lady answered and had no idea about my reservation. Instead of being polite and regreatful she was rude and said she was not anywhere around and was going to the airport. I told her that I would be writing a bad review and said thanks. Then I got a text saying " it's 9:43 you should of called at 9:30." I texted back " you said you would be calling me and I gave you 5 min and then called like you asked, and it's unprofessional to be texting me instead of calling to explain yourself when I am late and have no ride." Wow!! What kind of company are they running! It would of been fine had they apologized and said there must of been a communication error on our part. But no... Instead text and blame it on me. Do not waste your time with these guys or you might be stranded. I quickly called Flash Cab and like their name they were there in a flash!