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My son was sent to driscoll for testing twice. Both times we had to wait forever to get anything done. I presented my insurance card both times and filled out several papers that were required for the testing. Instead of using my insurance card that was presented and copied and written down they simply went off my old ins card (which is in their system and no longer valid) causing all sorts of billing mix ups and credit problems. They were called not once not twice but three times over this matter and I even went down there to try and resolve the issue when the bills started arriving under my maiden name to which I have never used there, and yet I am still receiving denial letters from my prior ins and overdue bills from the hospital because they refuse to send the bills to the correct ins or change what has been asked of them!! I call and cannot get hold of anyone. I leave a msg and do not get a call in return. This is the most unprofessional medical institution I have ever had to deal with and it makes me wonder just how good their care really is if they cant even get their paperwork straight! I will never take my children there again and I will warn everyone else i nkow to avoid it like the plague! No stars are given because they don't deserve any because why should I care when they don't!

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