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Toby O'Neal and Tim Carroll were the general contractors and representatives on my project. 5 stars is cutting this company and these guys short. I live out in the country in Villa Ridge MO and was painting a trailer in the yard when a Toby approached me and sparked up a conversation then asked if he could inspect my roof for hail damage from the recent storms. I said what storms. Long story short he took a bunch of photos then asked where my home was leaking on the inside so I took him in to show him. He took more photos. He convinced me it was in our best interest to file a claim for wind and hail and said he felt pretty confident that he could get the interior damage covered under the claim as well. When our adjuster came out to inspect the roof Toby and Tim were there early and had the ladder already set up for the adjuster and walked with him the entire time of the inspection. State Farm paid for many repairs that I had no idea was even damaged. Within two weeks (would have been sooner without cold weather) they had the shingles delivered on the roof and all the work complete in a timely and unbelievably clean manner. Toby was at our house with us throughout the entire process making sure things went great and we could not be happier with Innovative. We have already referred Toby and Tim to all of our neighbors and they are filing claims as well to have Innovative replace their roofs. Thank you Innovative for taking care of us when we really did not know our issues were as big as they were. I am a customer for life. Roger Dehning

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