I was more than satisfied with Innovative. We saw our neighbors getting new roofs and had decided we should have ours checked after a recent hail storm. Toby O'Neal happened to show up at our door while he was working on a neighbors roof and noticed our roof and siding damage. Toby and Tim were great to work with. They helped us through the process and completed the work before we even got our insurance check back from the mortgage company. Very professional, very helpful and a great reputation with the BBB! Can't go wrong using these fellas!