Response to &quot;Disappointed&quot;
I have been to spas all over the world and Three Graces ranks among top. To get shortened services and that your &amp;amp;quot;masseur only had 20 min till her next client&amp;amp;quot; tells me you were probably about 30 min late getting there! Maybe you don't know proper spa etiquette... you book the time slots, if you are not there and ready to go on time...that's your fault. Other people book time slots after you..why should they have to wait while the therapist is running late on you? And no, you shouldn't get the option to omit a service due to your tardiness, those people don't get paid by the hour...they usually only make a small percentage off the services. You booked yourself time in their day only dedicated to you...so yes, you should pay for it, whether you were there to receive its entirety or not! I'm sure being upset about your shortened service influenced your distaste for the rest of the day. Not to mention, there are plenty of other exceptional massage therapists, aestheticians, and nail tecs that work there. Even if you were there early enough to start on time through unrushed services...don't discredit an entire amazing establishment that has only had exceptional reviews just because of 3 possibly bad apples.