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After waiting 3 hours, the driver arrives with a horrible attitude and seemed to really hate his job. After car was loaded, the truck hook and chain was causing damage to fuel and brake lines. Driver got angry when I asked about his method of securing the car. I then called Management and they said "If I did not like like the way the driver secured the truck, I could wait another 3 hours to find another towing company to tow me home!" With that kinda of attitude, I of course refused their service and had driver unload my car where it stood. I then called another company (Arias) which had much better customer service with a brighter attitude. Trust me, AVOID these guys! they need to remember who the paying customer is.

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