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A member of my family needed urgent care (minor emergency care level) and I had been to this clinic before so we decided to use this provider again. It was 2PM on a week day and we were told that we needed an appointment. When I asked if this was a minor emergency clinic, I was told that after 5PM it is but before that it is a regular family practice. Maybe they should change the big sign out front that says "Urgent Care" to "Urgent Care After 5PM Only".
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