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Wow! I just called this agency to try to get her to book two separate vacations- one for a girls long weekend to Mexico and a trip with my boyfriend. The woman that answered was brisk to the point of rude, and seemed very put out that I was asking her to come up with some good suggestions based on her experience. Isn't that why you call a travel agent???? Otherwise, anyone can do it all online without the middleman. I would never use someone who starts poorly. What would she treat me like if there was a problem with a reservation!!!

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