I went to this place because of all the good reviews I saw, thinking this place would be great, boy was I wrong. I had the great misfortune of getting stuck with Denise, the Miss Know-it-all blabber mouth, who does not know how to listen. I went in for a simple trim and walked out with shorter hair than I imagined. As she was cutting my hair I kept telling her please do not make it too short and all I got were rude responses saying, &quot;yah yah I got it&quot; ...well obviously she does not. I was so upset with the way my hair turned out that when I complained all she said was &quot;sorry there is nothing I can do now.&quot; what kind of response is that? Maybe if she would actually pay attention to her customers and actually listen there wouldn't be a problem. The sad part is it doesn't end there. I went to complain to the manager and all he did was respond in a rude way and straight up told me that if I didn't like it there to never come back. Who does that? All I know is that this place has horrible customer service and one incompetent stylist that I know of. I will never go back to this place and I would recommend that you stay away. If you decide to go anyway, do yourself a favor and stay away from Denise... you have a better chance of getting a good haircut by closing your eyes and chopping your hair off yourself.