Terrible gym with worst customer service ever
Provided by Citysearch
We had a terrible experience here and wouldn't recommend this gym to our worst enemy.\r \r They try to lock you in on their contracts and will lie to your face. When we realized that the gym was full of lousy, decrepit equipment we asked how to cancel our membership.\r \r We were told, ""When the contract expires your membership will automatically terminate.\r \r Yes, we should have known better. Now we do. Three months after our contract expires, we realize that we're still being charged. \r \r We call them up and they flout the fine print in the membership agreement. To cancel, you have to give the gym 30 day NOTICE (what the heck, is this a rental agreement?) in written form. \r \r Further, there is a $100 CANCELLATION FEE (!) even when you're out of contract!\r \r But it gets worse. You can't drop the letter notifying them of your intent to cancel off at their establishment. They require that it be received through CERTIFIED MAIL.\r \r And of course, the very same person has no recollection of telling us that the contract would automatically end.\r \r Stay away, far away and read the fine print. You've been warned.