First, the work they did is pathetic. Had two chips in my windshield repaired. It looks like they put a few dabs of super glue in the chips and left it at that. Looks worse than before they did anything. Second, my price without going through my insurance would have been $149. I ended up using my insurance to have it fixed and Safelite billed them $85. ??? Third, they say that they use injection to repair the chip and there is a possibility of the windshield cracking more when they do it. You have to sign a waiver saying they aren't liable if they break your windshield while trying to repair it. Avoid this company at all cost, I wish I would have.